Refund policy

At Jax and Jo Co., we take pride in creating high-quality, customized products just for you. Due to the personalized nature of our items, we do not accept refunds or returns. All sales are final.

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue, and we will be happy to assist in finding a resolution. Our goal is to ensure you receive a product you love!

Thank you for supporting our small business and understanding our policy. If you have any questions before placing your order, feel free to reach out!